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Automatic Transmission Rebuilders Association

Automatic Transmission Rebuilders Association

ATRA - the Automatic Transmission Rebuilders Association - is an international trade association for the professional automat...

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Customer Testimonials

The Norfolk Transmission & Muffler staff of transmission service & repair technicians and management realize that our auto repair customers are the most valued asset of our auto repair shop. We are always happy to receive testimonials from shop customers and equally happy to share their feedback with you!


We would like to take this opportunity to say thank you to you and your crew. Not only did we receive immediate service on our car (Lincoln), and our pickup (Chevy), the service we did receive was courteous as well as professional. Your crew is knowledgeable and eager to be of service. We were pleasantly surprised that the problems were taken care of so quickly. We are both very unmechanical (is that a word?) and it was refreshing to do business with a company that we feel confident about. We were also surprised by the amount charged for the repairs. It seems in this day and age the mind set is to charge more than is fair. In our case, we felt you were more than fair. We do have some repairs to be done on our pickup and we now know who to take it to. Thank you, each and every one.
Roy and Tony Ogle from Orchard NE
Dear Ron, I am in receipt of your very nice letter and the $1,000,000 bill and I do appreciate your interest in me and the vehicle I was driving. I have found nothing wrong with the work that you did on such a short notice for someone passing through on my way to Montana. I have more than 4,000 miles since the work was done and have had no problems. The vehicle operates much better than it has for some time. I have never had a problem with it but with the addition of the new part it is smoother and shifts much better. I had never been in that part of your state but wanted to go that way with the thought of taking the southern route through the Black Hills and I am very glad that I did. I shudder to think of the trouble I might have had in some other part of Nebraska. Thank you very much for your efforts and your timely repair. I certainly shall tell friends and acquaintances of your excellent shop. Again, many, many thanks. Mark L. Abshire
Mark Abshire from Danville KY
Thank you for hosting our group for B & E Day. It was interesting to hear about your business. Thank you for supporting education. Diane Wells
Diane Wells from Norfolk
Dear Guys, Thank you very much for all the extra help with my transmission repair that I did. Not only did you do the work that I took into your shop, but you answered my questions and gave extra helpful suggestions to help me along in getting things put back together in working order. Also, your work on my Cadillac Seville STS was very much appreciated. Everything is now working great!
Gus Anderson from Albion
I've been doing business with Norfolk Transmission for more years than either Ron or I would ever admit to. My faith in Norfolk Transmission has never been broken. A more honest business I've never known. Thanx Ron and Gang, it's nice to know there are still people we can trust out there. Keep up the good work!
Gene Hutson from Norfolk
JUST WANT TO SAY THANK FOR THE WORK YOU GUYS DID ON MY TRUCK IN SUCH A SHORT NOTICE AND SHORT TIME. THE TRUCK RAN GREAT ALWAY BACK AND I CANT WAIT TO GET BACK IN IT AS SOON AS I GET BACK HOME.
CRAIG UEHLING from DENVER
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