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Shop Affiliations & Certifications

Automatic Transmission Rebuilders Association

Automatic Transmission Rebuilders Association

ATRA - the Automatic Transmission Rebuilders Association - is an international trade association for the professional automat...

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Certified Transmission

Certified Transmission

The home of factory direct replacement transmissions or the best heavy duty high performance transmissions, known as the "Bad...

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AC Delco TSS Member

AC Delco TSS Member

ACDelco has a tremendous history that encompasses almost 100 years. With new advances in parts technology, new inventions and...

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Automotive Service Association

Automotive Service Association

The Automotive Service Association, aka ASA, storied history began on May 31, 1951 and is headquarted in the Dallas/Fort Wort...

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BBB Accredited Business

BBB Accredited Business

BBBs gather and report information on business reliability, alert the public to frauds against consumers and businesses, prov...

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National Federation of Independent Business

National Federation of Independent Business

The National Federation of Independent Business is the largest advocacy organization representing small and independent busin...

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National Institute for Automotive Service Excellence

National Institute for Automotive Service Excellence

The National Institute for Automotive Service Excellence was esablished in the early 1970's and the organization's mission is...

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Sonnax

Sonnax

Founded in 1978, Sonnax has become a leading supplier to the automotive aftermarket. The company designs, manufactures and di...

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TransGo

TransGo

TransGo has provided engineering solutions for the automatic transmission repair industry since 1959.

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Transmissions Rebuilders Network Worldwide

Transmissions Rebuilders Network Worldwide

TRNW is a world-wide network of transmission technicians and trans-mission shop owners who discuss every aspect of running a ...

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Customer Satisfaction Survey

Norfolk Transmission & Muffler understands that good customer service is important to each and every one of our customers. We welcome you to complete the following survey about the service you received at our shop to help us continue to provide the service you expect and deserve.
About You
Gender*:  
Your Age*:  
About Your Vehicle
Years Owned*:  
Year*:  
Make*:  
Model*:  
About ATRA Shop
How did you initially learn of this shop?*  
Did estimate match final bill?*
If not, were you contacted for additional cost authorization?
Was your vehicle ready when promised?*
Was your vehicle clean when you picked it up?*

Please Choose One For Each Statement
Strongly
Agree 		Agree No
Opinion 		Disagree Strongly
Disagree
I was satisfied with this shop's repairs*:
I was treated with courtesy*:
The shop was neat & clean*:
I would return to this shop for future repairs*:
I would refer friends & family to this shop*: