FAQs

Norfolk Transmission & Muffler
  • What services does Norfolk Transmission & Muffler offer?

    We provide automatic transmission diagnostics, repairs, and rebuilds, as well as muffler and exhaust services, custom exhaust systems, torque converters, and drivetrain-related repairs. Our skilled technicians are ready to help maintain your vehicle's performance.
  • How do I know if my transmission needs repair?

    Warning signs typically include slipping gears, delayed shifting, unusual noises, transmission fluid leaks, or difficulty accelerating. If your vehicle isn't shifting or performing properly, our technicians can diagnose the issue and recommend the right repair.
  • Does a transmission problem always mean I need a complete replacement?

    Not at all. More than 60% of the vehicles we inspect don't require a full transmission rebuild or replacement. We concentrate on pinpointing the actual issue and recommending a targeted repair whenever feasible.
  • Do you offer a warranty on transmission repairs?

    Yes. Our standard automatic transmission warranty includes 3 years or 100,000 miles with nationwide coverage. Additional warranty options may be available based on your vehicle and specific service needs. We also provide a Targeted Repair Warranty for qualifying repairs. Contact our team for more information.
  • Do you rebuild transmissions on-site?

    Yes. Our facility is equipped with specialized transmission rebuilding and testing equipment. We dynamometer pretest our automatic transmissions to ensure proper operation and reliable performance prior to installation.
  • Do you repair mufflers and exhaust systems?

    Yes. Along with transmission services, we offer muffler repairs, exhaust system repairs, and custom exhaust work. Our technicians can diagnose exhaust problems and recommend solutions that fit your vehicle's needs.
  • What makes Norfolk Transmission & Muffler different from other repair shops?

    We've served the Norfolk community since 1973 and continue to be family owned. Our skilled technicians, specialized equipment, honest diagnostics, and dedication to customer satisfaction distinguish us from others. We're committed to quality work and fair treatment of every customer.
  • Do you service four-wheel-drive vehicles?

    Yes. We provide drivetrain maintenance for four-wheel-drive vehicles, including transmission, differential, and transfer case services. Routine maintenance helps protect these critical components from premature wear and expensive repairs.
  • Are your technicians certified and experienced?

    Yes. Our team consists of professionally trained and certified technicians who engage in continuing education to remain up-to-date with advancing automotive technology. We maintain affiliation with the Automatic Transmission Rebuilders Association (ATRA).
  • Where are you located, and how do I schedule an appointment?

    Norfolk Transmission & Muffler is located at 1001 S. 13th Street in Norfolk, Nebraska. Our hours are Monday through Friday from 8:00 AM to 5:00 PM. You can request an appointment online or call us at (402) 316-1319. Online appointment requests require confirmation.