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Norfolk Transmission and Muffler

Norfolk Auto Repair

5

The crew at Norfolk Transmission and Muffler did an excellent job! They were able to diagnose the issue, rebuild my transmission, upgrade my torque converter in hopes of avoiding future issues, and do it all in a very timely manner. In addition, on the day I went to settle up, I happened to notice a light on on my dash in my pickup that was not on when I brought it in. The guys came out right away after I walked back in to notify them, talked amongst themselves, hooked up the computer, diagnosed the issue, and fixed it before I drove off of their lot. Customer service is top notch. I appreciate them taking the time to make sure everything is right with their vehicle before it leaves their shop. And the koozie and mints in the vehicle was a nice touch. Highly recommend this shop!

5

Service was prompt and friendly. Service was done promptly and was done in just a couple of hours so I had the vehicle back again in good time.

5

Great service!

5

Fast, friendly, expert service

5

I went to Norfolk Transmission for what I thought was a major problem. After inspection I was told it was a minor problem.

5

Always great service at a great price! Drive all the way from Columbus for the great service!!

5

Very professional. There was no delays in service. They said we’ll get you in at 9, and they got me in at 9. The staff was very courteous and I highly recommend this business to anyone needing auto repairs.

5

I appreciated the fact that you made an extra effort to get my vehicle service done early! It saved me so much time and miles on the road. The price was exactly what you quoted and I felt the “koozie & candy“ in the car after pick up was a really nice touch! I would definitely recommend your business to anyone looking! Thanks again!

Thanks Brooke, always a joy to help customers in need and do the right thing. Thank you for recommending us to your friends and family.

- Norfolk Transmission and Muffler
5

Willing to pick up my car from work and bring it back before my shift is over. Amazing customer service!

5

Great as usual!!

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