Norfolk Transmission and Muffler

I appreciated the services of Norfolk Transmission and Muffler when my van stopped working one month after having a new transmission installed by another dealer. NTM identified the problem quickly (bad sensor) and replaced it immediately while I waited and did as much as possible under warranty so that I didn't pay a cent. If a problem comes up again, I'll definitely see them first!

Guys are very helpful to answer questions and let you know what needs to be done with the vehicle. I like the honesty seen here.

Everything went smooth and my truck runs great

The guys here are polite and helpful to make the customer understand the problem. They will get my business in the future.

fast and friendly will come again

I was well satisfied with the service I got from you guys. The guy that dfid the work is a professioal and the managment is on top of what needs to be done and checked. Keep up the good work Ron and we will be back. Larry Wiegert SR Osmomd N E

did a great job on the exhaust, have had people compliment on how well it looks and sounds. thanks guys

Being from out of state, when our transmission went out they did everything they could to get us back on the road. They handeled all the warrenty paper work and got us a new transmission and had the vehicle back for us in just under 1 week. Just want to say thanks for going out of your way to get us back up and running.

I pulled in to NTM thinking my rear-end was going out. After a short road test and a quick inspection under my truck Ron found that instead of a several hundred dollar repair for a new rear-end it would only cost $90 for a new u-joint. I pulled in at 9:30 had to be to work at 10 (NTM took me to work) and my truck was delivered to my work at noon. WOW, thats service!!

I couldn't have asked for a better place to take my car to! They were full that day and squeezed my car in to have a new transmission cover, filter, and a gasget changed on it. Very nice people to work with and made sure that I even got to work on time. I would recommend them anytime. Wonderful customer service!!!