Norfolk Transmission and Muffler

Very excellent service and diagnosis of our problem. The problem was diagnosed and fixed in a very reasonable amount of time and for a very reasonable amount of money. would recommend your service to anyone in need of work in the area. Thank you

they always get it done right

The pipe leading to my muffler came apart on a trip from Minneapolis to Colorado. They were able to fix-up my subaru and get me back on the road in under an hour. The price was decent as well. Only downside was that they did not have the "flex-pipe" needed to make it a permanent repair so I will have to finish the repair back home. However their fix was inexpensive, quick and lasted through all the mountain roads driving in Colorado.

They were honest and quick. Thanks. Mary Plettner

My transmission was acting up,sticking in second gear. My first plan was to take it to a local shop.He said that I needed a new transmission and it would about $3,000 or a little more.I decided to have Norfolk Transmission look at it. It did not need a new transmission! It cost me $670 to fix it! And it works better than ever! Great service polite helpful staff! In the future if I have any more trouble I will go directly to Norfolk Transmission!

very professional,shop very clean, very knowledgeable. I liked the book on past customer experiences.Will diffenitly use services again! will pass the word around!

Norfolk Transmission diagnosed and fixed my problem within a few hours. Their bill was right on the money with their estimate. I would recommend them anytime.

The professionalism exhibited by the managment, employees and accounting office were of the best that I have experienced in an auto repair environment. The knowledge of the Drive and Diagnostic serviceman was at the highest level. I would guess that he does all the extra education possible to make his job both easier, faster and more thorough. The mechanic was fast, efficient and took great care to clean and install only the necessary parts needed to make the repair. His thoroughness was equally impressive. The managment was took great steps to accomadate the customer and the time to explain what the possiblities of the diagnosis meant. The accounting dept. was both courteous and effecient. A very good experience when one was expecting to spend a great deal of money. I would recommend this shop to anyone, both those who have mechanical knowledge and those who do not. GREAT JOB

Very pleased with service and always informed on parts and price of repair job

I could not be happier with the service I recieved yesterday at Norfolk Transmission and Muffler. I called at 4:00 in the afternoon and at 5:30 that evening my repair was done. I especially liked the fact that these people repaired the problem instead of just replacing parts which would have created more revenue for the shop. This is the sign of a true technician and not a retail parts replacement service center like the big shops. Reminds of the days gone by. Thank you very much.