Norfolk Transmission and Muffler

We had recently purchased this vehicle with an AS IS warranty from a local dealership only to find the transmission was going out/had gone out. Your staff took my vehicle in immediately on a Monday at 5pm and advised me the next morning the transmission was shot. I was advised about replacing the band in it and the Targeted Warranty option. This was explained in great detail and I of course took this option opposed to a full rebuild cost. I was advised it could be $1200 and could take 4 days to get my vehicle in to your already full schedule. $775 and a day and half later my vehicle was complete. Ron described in detail what had been done etc using the model in waiting area.

Got me in right away on the day I was needing and I didn't have to wait around the entire day for the work to get finish. Appreciated the prompt professional service.

They were very good to work with. They explained what i needed done and didn't say to let them do it. I did have them do the service needed. When i picked up my car, i had a courtesy card left in my car. Was nice to know my business was appreciated!! Don't see this much anymore.

These guys were the best, we were traveling though when a pilot bearing went out in the clutch assembly, they got us right in and fixed the truck in one day... we were on the road the very next day. They were friendly, courteous and honest. Would recommend them highly for anything they can do. Thanks so much for your fast service.

good people working in this shop appreciate considering a rush job thank you so much .

Took extra care to explain everything and get my permission before doing work. They only did what was necessary to find the problem and fix it!

Heard great things about these people, and was wondering if anyone knows if they do shift kit installations?

Excellent service. Quick and efficient work.

fast and friendly service.

Thanks for answering our questions and concerns about our issue with the Van Thank you for fixing the problem and getting it fixed so fast for us. Very please on the over all service.