Norfolk Transmission & Muffler have a GREAT STAFF, I felt the customer service was 2nd to none. They kept me well informed and worked fast. Randy and Ron were very helpful in explaining the process and made me feel like I've been doing business with them for years. The best part yet was when I paid the bill, there were no hidden fee's and infact they charged me less than the price they quoted. I GUARANTEE I will be doing business with this company again! Thanks Christopher Colfack ZEN-ERGY TECHNOLOGIES, LLC.